PRIVACY POLICY
Khanawale values your privacy and is dedicated to safeguarding it by adhering to its privacy policies. This policy outlines:
• The types of information Khanawale may gather from you when you use its websites, applications, and other online services (collectively referred to as "Services");
• The procedures followed by Khanawale in collecting, utilizing, storing, safeguarding, and sharing that information.
This policy applies solely to the information Khanawale collects through its Services, including emails, texts, and other electronic communications linked to or sent via its Services.
It does not cover information you provide to third parties, such as restaurants where you make reservations or payments via Khanawale’s Services, or social networks that you engage with while using Khanawale’s Services. Khanawale recommends consulting these third parties directly about their privacy practices.
Please carefully review this policy to understand Khanawale’s approach to handling your information and how it is treated. By accessing or using the Services and/or registering for an account with Khanawale, you consent to this privacy policy and agree to the collection, use, disclosure, retention, and protection of your personal data as outlined here. If you fail to provide the required information, Khanawale may be unable to deliver all of its Services to you.
The data controller is responsible for your personal information's collection, usage, retention, protection, and disclosure according to its privacy policies and relevant local laws. Your data may be transferred to other Khanawale affiliates, as described in this Privacy Policy. Khanawale may process and store your personal data on servers in India or with third-party servers, both within and outside India, that have agreements with Khanawale.
This policy may be updated periodically. Your continued use of Khanawale’s Services after any updates signifies your acceptance of those changes, so please review the policy regularly.

The Information We Gather and Its Use
Khanawale collects various types of information from users of our Services, which include:
• Personal Information ("PI") – This refers to data that can be linked to a specific individual and used to identify that person, either directly or through data combined with other information we may have access to. We do not consider personal information to include data that has been anonymized or aggregated, making it impossible to identify a particular individual, even when combined with other information.
• Information about your internet connection, the device you use to access our Services, and details about your usage.

We collect this information in the following ways:
• Directly from you, when you provide it to us.
• Automatically, as you interact with our Services. This may include data like usage patterns, IP addresses, and information gathered through cookies, web beacons, and other tracking technologies.

Information You Provide to Us
The information we collect through our Services may include:
• Your Account Information: This includes details such as your full name, email address, postal code, password, and any other information you provide when creating or updating your account, such as gender, mobile number, and website. Your profile picture, which will be publicly visible as part of your account profile, is also included. You may choose to provide us with this information via third-party sign-in services like Facebook or Google Plus. In such cases, we collect and store the information made available to us through these services.
• Your Preferences: This includes information like your time zone, language settings, and other preferences you set for your account.
• Your Content: This refers to information you provide through our Services, such as reviews, photos, comments, lists, followers, users you follow, current and past restaurant reservation details, food orders, history, favorite restaurants, special requests for restaurants, contact information of people you add to or notify regarding your restaurant reservations, and other details provided in your account profile.
• Your Searches and Activities: This includes the search terms you’ve looked up and the results you selected.
• Your Browsing Information: This covers details about how long you use our Services, which features you interact with, and the ads you click on.
• Your Communications: This includes communications between you and other users or businesses through our Services, your participation in surveys, polls, sweepstakes, contests, or promotional schemes, and your requests for features such as newsletters, updates, or products. It also includes any communications with us regarding employment opportunities posted on our Services.
• Your Transactional Information: If you make reservations or purchases through our Services, we may collect and store relevant details to process your requests and facilitate future transactions. This may include your phone number, address, email, billing information, and payment card details. This information may be shared with third-party partners who assist with processing and fulfilling your requests, including payment processors that comply with PCI standards. We use industry-standard encryption to secure your payment card details, as described in the "Payment Card Information" section. If you leave reviews for businesses you’ve transacted with, this may be publicly displayed as well.
• Your Public Posts: You may post information (such as ratings, reviews, photos, comments, likes, tips, bookmarks, friends, lists, etc.) on publicly accessible areas of our Services or share them with other users or third parties. These are known as "User Contributions." Your contributions are posted and transmitted at your own risk. While we provide privacy settings to control who can access your information, no security measure is completely foolproof (refer to the "Security" section). Additionally, we cannot control what other users of our Services do with the content you share. As a result, we cannot guarantee that your User Contributions won’t be viewed by unauthorized individuals. We may display, share, and further distribute this information to businesses and third-party sites, broadening its reach. Therefore, please exercise caution when sharing sensitive information in public posts.

How We Use the Information You Provide
We use the information you provide to us in various ways to improve and personalize your experience with our Services. This includes:
• Enhancing the functionality and quality of our Services.
• Personalizing your experience and making our Services more relevant to your preferences.
• Displaying targeted advertising.
• Providing customer support.
• Communicating with you.
• Ensuring compliance with legal obligations.
By using this information, we aim to improve your experience and ensure that our Services are efficient, secure, and tailored to your needs.
Information About Your Friends
You have the option to invite your friends to join the Services by providing their contact details. If you send an invitation to a friend to connect with you on the Services, we will only use your friend’s contact information to process that invitation.

Information About Your Messages
If you exchange messages with other users through the Services, we may store those messages to process and deliver them, allow you to manage them, and investigate any potential violations of our Terms of Service or misconduct related to the Services. If you send information from the Services to your mobile device via SMS, we may log your phone number, carrier information, and the date and time the message was processed. Note that carriers may charge recipients for receiving text messages.

Information We Collect Through Automatic Data Collection Technologies
We may automatically collect certain details about the devices (including mobile devices) you use to access our Services, and about your usage of the Services, even if you access them without registering or logging in.

• Usage Information: This includes details about your use of our Services, such as traffic data, location data, logs, communication data, and the resources you access and use through our Services.
• Computer and Device Information: This refers to details about the devices you use, including your computer, mobile device, Internet connection, and other technical information such as your IP address, operating systems, browser type, device type, platform, connection speed, and device-specific identifiers.
• Stored Information and Files: Our applications may access metadata and other information linked to files stored on your mobile device, such as photos, videos, audio clips, and contact information from your address book.
• Location Information: Our applications may collect real-time location data from your device, as permitted by you, to help us offer location-based services.
• Last URL Visited: We may collect the URL of the last website you visited before accessing our Services.
• Mobile Device IDs: If you're using our Services on a mobile device, we may collect a unique mobile device identifier (e.g., IDFA or other device-specific IDs) instead of cookies to recognize your device. This helps us store your preferences and track how you use our applications. Unlike cookies, these identifiers cannot be deleted. Advertising companies may use these device IDs to track usage, count the number of ads shown, measure ad performance, and serve relevant ads. Analytics companies may also use this data to understand your interaction with our Services.
• Your Preferences: This includes information such as your time zone and language settings, along with other preferences you’ve chosen.
• Your Activity on the Services: We may collect information about your interactions on the Services, such as your search queries, comments, pages you view, search results you select, and how long you spend on the site. This also includes the date and time you use the Services, error logs, and other related information.
• Mobile Status: For users of our mobile applications, we may track whether your app is online or offline.
• Applications: If you use the Khanawale mobile application, we may collect information regarding the presence, absence, and details of other apps on your mobile device. This may include apps related to shopping, food, fashion, or travel. This information helps us understand your preferences better and provide a personalized experience on Khanawale’s platform.
This information is collected to improve the functionality, personalization, and overall user experience of our Services. It also allows us to offer targeted ads, enhance user support, and comply with legal and service-related obligations.

Location Data and Opting Out
When using our location-based services (e.g., on a mobile device), we may collect data related to your device’s GPS location, such as latitude, longitude, altitude, and the timestamp of when the location is recorded. This helps us tailor our services to your location, like offering nearby restaurants or relevant promotions. Some features may require personal information, and we may link your location data to your device ID and other details we have on file. We retain this data only as long as necessary to provide our services. If you'd like to use these features, we will ask for your consent to collect and use your data for this purpose. You can withdraw consent at any time by disabling location tracking or GPS on your device, if allowed. For details, refer to your device’s user manual.

Cookies and Tracking Technologies
We and our partners may use cookies, pixel tags, web beacons, mobile device IDs, "flash cookies," and similar technologies to gather and store information about your use of our services and third-party websites. Cookies are small text files stored on your device that help us recognize you (e.g., as a registered user), save preferences, improve your experience, personalize content and ads, and analyze site activity. Cookies can be either session-based or persistent. For more on cookies, visit AboutCookies.org. Pixel tags, which are tiny graphics, help us track web activities such as page views or ad clicks, and analyze email open rates.
You can manage cookies in most browsers by adjusting settings to block third-party cookies, all cookies, or specific cookies. Note that blocking cookies may affect the functionality of some features. Flash cookies operate differently from browser cookies and cannot be controlled via browser settings. By using our services, you consent to our use of cookies as described in this policy. To learn more, please review our Cookie Policy.

Data from Third Parties
We may collect information associated with your social media accounts (such as Facebook or Google) if you sign in using those accounts. By linking your social media account to our services, you consent to our collection and use of the data you make available through these accounts, in line with our Privacy Policy. This may include publicly available information or data shared by the social media provider. Please check your social media provider's privacy policy for further details.
Additionally, we may gather information about you from third-party sources like partners, marketers, websites, or research organizations, and combine this with the data we collect directly from you.

Anonymous or De-Identified Data
We may anonymize or de-identify the data we collect from you through our Services or third-party analytics tools. Once the information is anonymized or de-identified, it is no longer subject to the restrictions of this Privacy Policy and may be used or shared freely with others.

How We Use the Information We Collect
We use the information we gather from you for various purposes, including:
• Responding to your questions and requests
• Understanding how users engage with our Services to improve functionality and personalize content
• Processing your transactions and offering personalized promotions
• Managing and troubleshooting technical issues
• Sending communications you've requested or that might interest you (e.g., emails, calls, or messages)
• Sharing your activity or preferences with your Khanawale network for marketing purposes
• Asking you to answer questions from other users if you’re registered on Khanawale
• Showing you relevant advertisements
• Analyzing user data to improve our Services
• Organizing contests, surveys, or promotions
• Providing customer support
• Fulfilling obligations related to your account (including billing)
• Notifying you about updates or changes to our Services
• Allowing participation in interactive features
• For any other purposes we describe when you provide the data
• For any other reason, with your consent
If you don't want us to use your data for marketing purposes, you can opt-out by unchecking the appropriate box on the data collection form or adjusting your preferences in your account settings.

We may also use your data to help our advertisers reach their target audience. While we don’t share your personal data for this purpose without your consent, advertisers might assume you fit their target criteria if you interact with their ads.

How We Share the Information We Collect

We may disclose your personal information in the following ways:
General Disclosures:
• Affiliates and Subsidiaries: We may share your information within our corporate family (subsidiaries and affiliates).
• Service Providers: We may share your data with trusted third-party vendors who help with tasks like sending communications, processing payments, conducting surveys, or hosting services. These vendors are required to protect your data and use it only for the purposes we specify.
• Business Transfers: If Khanawale undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
• Marketing: If you’ve agreed to receive promotional materials, we may share your data with third-party companies for marketing their products or services. These companies must protect your data.
• Purpose Fulfillment: We may share your data for the purpose you provided it (e.g., completing a transaction or fulfilling a request).
• Other Uses: We may share your information for any other purpose we describe when you provide it.

Specific Situations:
• Legal Compliance and Safety: We may disclose your information if necessary to comply with legal obligations, investigate potential wrongdoing, or protect the safety of individuals or our Services. This may include sharing your data with law enforcement or government authorities.
• Social Media: If you use social media features (like Facebook’s “Like” button) on our Services or link your social media account, information about your usage may be shared with your social network. Your interactions with social media platforms are governed by their privacy policies.
• Enforcing Terms: We may share your information to enforce our Terms of Service or to resolve billing or payment issues.
• Fraud Protection: We may share your data with other organizations to prevent fraud or reduce credit risk.
• With Your Consent: We will share your information if we have your explicit consent to do so.

Information Shared with Restaurants
When you make a reservation or place an online food order through our Services, we share the necessary information with the restaurant to complete your booking or order. This includes details like your name, contact info, and payment method. If you provide a mobile number, you may receive updates from the restaurant or Khanawale about your reservation or order. Some restaurants may also ask for credit card details to confirm your reservation.
Additionally, we may share extra information like your dining preferences or past orders, as well as data collected from third parties. Keep in mind that the restaurant may use your information for its own purposes, and we don’t control their privacy practices. If you want to know more, please contact the restaurant directly.

Payment Card Information
To make a reservation or payment through our Services, we may require your credit or debit card details. By submitting this information, you consent to share it with the restaurant and third-party payment processors for transaction processing and fraud prevention. Here’s how it works:
• When you make a reservation, we send your card details (like card number and expiration date) to the payment processor and the restaurant.
• If you use our payment services for restaurants, your card information may be stored by third-party payment providers for future transactions, as explained in our Terms of Use.
For details on how we protect your card information, see the "Security" section below.

Analytics and Tailored Advertising
To improve our Services, we use third-party analytics tools like Google Analytics, which track how you interact with our platform using cookies and similar technologies. These tools may collect data about your usage and share it with the providers. If you want to opt out of Google Analytics, you can install the Google Analytics Opt-Out Browser Add-On.

Tailored Advertising
Third-party advertisers (e.g., Google, OpenX, PubMatic) may use cookies or other tracking technologies to gather data on your use of our Services. This helps them:
• Display relevant ads based on your past visits to our website or other sites.
• Measure the effectiveness of ads and user interactions.
While we don’t control these third-party cookies, you can manage your ad preferences through their opt-out tools. For example, you can visit the Network Advertising Initiative Opt-Out Page or the Digital Advertising Alliance Opt-Out Page to limit personalized ads. You can also adjust your Google Display Network ad preferences via the Google Ads Settings Page.
Note: Even if you opt out of personalized ads, you may still see ads, but they won’t be tailored to your interests.
If you’re using a mobile app, you may also see targeted ads within the app. You can adjust your settings for iOS, Android, or Windows Phone devices to control or disable in-app advertising.

Your Choices Regarding Information Use and Sharing
We provide several options for you to control how we use and share your personal information. You can:
• Set your browser or device to reject cookies or alert you when cookies are being sent.
• Manage Flash cookies by visiting the Adobe Flash Player Settings Page.
Keep in mind that disabling cookies may affect some features or functionality of our Services.

Communication Preferences
By creating an account, you agree to receive emails from Khanawale, other users, and businesses. You can manage your email preferences in your account settings or unsubscribe from commercial emails using the link provided. However, you cannot opt out of receiving essential communications, such as updates to our Terms of Service or legal notices.

Security: How We Protect Your Data
We use appropriate physical, electronic, and managerial safeguards to protect your information from unauthorized access, disclosure, and destruction. While we follow industry standards to protect your data, we cannot guarantee absolute security, especially against events beyond our control such as transmission errors or unauthorized access.
To help protect your information, please keep your login details confidential. If someone uses your account information, we assume the actions are authorized by you.

Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. Any significant changes will be posted here, and your continued use of our Services after such changes constitutes acceptance of the updated policy.

Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact our Data Protection Officer (DPO) at privacy@Khanawale.com or reach us using the information provided in the "Contact Us" section.